AI Knowledge Management

Stop Digging Through Docs & Tap Into Your Team’s Brain

Find the right information instantly. Our internal knowledge bot learns from your company's documents and wikis, giving you the answers you need up to 70% faster.

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Challenges

Your Internal Knowledge Gap Is Costing You

Work stalls as people wait for answers and missing context

Your teams waste hours digging through chats and outdated docs

Managers get pinged for the same questions over and over

Knowledge walks out the door when employees leave

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Solution

An AI Knowledge Management Solution Your Team Will Actually Use

We build internal chatbots that make your company’s knowledge easy to access. It´s like having a reliable teammate who always has the answer.

Connects to your internal docs, wikis, chats, and folders

Works directly inside Slack, Teams, or your daily workflows

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Delivers clear answers with traceable sources

Admins can update information and permissions instantly

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Impact

The Impact of AI Knowledge Management

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Use Cases

Everyday Problems. Solved Instantly

Finding internal information

Before
Someone needs the onboarding checklist, but it's buried in a drive or lost in an old email.
After
You just ask, “Where’s the onboarding checklist?” and get the latest version with the source link.

“how do I...” questions

Before
Team members wait hours for Slack replies to their questions or guess, and often get it wrong.
After
Your team ask, “How do I submit an invoice?” and get a clear, step-by-step answer in just seconds.
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Think of it this way
Like a personal assistant trained on your internal playbook
Your company's brain, searchable, smart, and always on
Impact

What Happens After You Deploy

Once the bot is up and running, teams don’t just save time. They work better.

What our clients see:

Your team gets answers in seconds, not hours
Instead of asking around or searching folders, one quick question gives the answer.
+ 70% faster access to internal knowledge
New hires stop feeling stuck on day one
We make it simple for new hires to find their footing with clear answers to all their questions.
40–50% reduction in onboarding time
Everyone gets a fast and accurate answer
No more “It depends who you ask.” Knowledge stays consistent, even as teams grow.
Fewer errors, more consistent execution
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Why Choose Crata AI

Solutions designed to deliver measurable impact

Tailored to your structure, workflows, and processes

Fast rollout with no heavy lifting from your team

Designed for your reality, not just demos

Ongoing support to adapt as your company grows

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You get answers that matter. Your people feel supported. And nothing gets lost in the shuffle
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Technology

How Our AI Knowledge System Works

LLM-based RAG

Delivers precise, context-aware answers based on your internal content related documents

Vector Databases

Enable fast and accurate matching between employee questions and your documents

Internal Sources Integration

Integrates with tools like Google Drive, Notion, Slack, and other internal knowledge sources

Access Control & Permissions

Keeps knowledge secure by syncing with your existing identity and access tools
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Curious what this could look like in your team’s day-to-day?

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